What counts as a working day
A working day is a weekday that is not a UK bank holiday. Saturday and Sunday do not count.
A sale confirmed on Monday is initiated on Wednesday: Tuesday is working day 1, Wednesday is working day 2. A sale confirmed on Friday is initiated the following Tuesday. If Monday is a bank holiday, that day is skipped.
Tickean initiates the payout inside that window. The hour your bank posts the credit is the bank's. We do not promise the balance is visible the minute the payout is sent.
Why the date is the sale, not the event
Presales open weeks before the night. Those weeks are when the deposit and the production invoices are due. A platform that waits until the event is over, and then adds another week, turns presale cash into a loan you made to yourself.
The usual pattern in ticketing is to settle after the event. Tickean does not use the event date. It uses the sale date plus 2 working days. That is a date you can write into a supplier contract. "Fast payouts" is not.
Which amount is paid
The amount is the ticket price you published, not the booking fee. Publish a ticket at Β£20 and sell 200 of them on Monday: the batch is 200 Γ Β£20 = Β£4,000. The buyer pays the booking fee. It is not deducted from the Β£20. Organiser commission is 0%.
Those Monday sales are initiated on Wednesday. The same Β£4,000, on a platform that pays after the event, would still be sitting there when the sound invoice is due. The useful comparison is the date, not the adjective.
What sits outside the 2 working days
A sale made while identity checks on the organiser account are still incomplete. An amount already refunded. A chargeback. An amount that has to be held because of a specific financial-crime alert.
Those four cases do not stretch the schedule for everything else. There is no general reserve that waits until the event is over. If a refund or a chargeback shows up after you have been paid, it is deducted from a later payout or repaid.
Why this is the schedule to beat
Tickean pays organisers on the sale, within 2 working days, so the money can pay for the night it belongs to. We do not know another ticketing platform that publishes this as the default: sale date plus 2 working days, rather than a payout after the event. If one does, and the calendar is this specific, this page should say so.
Until then the claim is the calendar itself. In the UK it is 2 working days from the sale. The same rule applies in every country where we operate on this window.